I’ll expand the policy while keeping the same meaning, structure, and intent, without introducing unrelated content.

OVERVIEW

Welcome to Stone and Strap. Throughout this website, the terms “we,” “us,” and “our” refer to Stone and Strap. We operate this online store, including all features, tools, content, products, and services available through the platform, with the goal of providing customers with a smooth, secure, reliable, and user-friendly shopping experience. Our Services are designed to allow customers to browse products, place orders, communicate with support, and access various features offered through our website. Our store is powered by Shopify, which provides the technical infrastructure, hosting environment, payment integrations, and e-commerce functionality necessary to operate and maintain our online platform.

These Terms of Service, together with any policies, notices, guidelines, and other documents referenced on our website, govern your access to and use of our Services and establish the rights, responsibilities, and obligations of both customers and Stone and Strap. We encourage you to read these Terms carefully before using our website. By accessing, browsing, or using any part of our website or Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service as well as our Privacy Policy. If you do not agree with these Terms or any related policies, you should not access or use our Services.

1. Introduction

These Terms of Service govern access to and use of the Stone and Strap website, products, services, content, and related features. By visiting our website, browsing our products, placing an order, creating an account, communicating with our support team, or interacting with any part of our platform, you agree to comply with and be bound by these Terms of Service. These terms are intended to create a clear understanding between the customer and Stone and Strap regarding rights, responsibilities, obligations, and acceptable use of our website and services.

If you do not agree with any portion of these Terms of Service, you should discontinue use of our website and services immediately. Continued access to or use of the website following your review of these Terms constitutes your acceptance of these terms in their entirety and your agreement to comply with all applicable requirements described herein.

2. Eligibility and User Responsibility

By using our website, you confirm that you are legally capable of entering into binding agreements under applicable laws and that you possess the legal authority required to engage in transactions through our platform. You further agree that any information provided to Stone and Strap during registration, checkout, account creation, customer support interactions, or other website activities will be accurate, current, complete, and truthful.

Users are responsible for maintaining the confidentiality and security of their account information, login credentials, passwords, and other account-related details, where applicable. Customers are also responsible for all actions, purchases, and activities conducted through their accounts. Any unauthorized use, suspected security breach, misuse of account information, or suspicious activity should be reported immediately to our support team so appropriate action may be taken.

3. Use of Website and Prohibited Activities

Customers agree to use the Stone and Strap website solely for lawful purposes and in a manner that does not interfere with the rights of others or the operation of the platform. Use of the website must comply with all applicable laws, regulations, and requirements.

The following activities are strictly prohibited:

  • Attempting to gain unauthorized access to the website, servers, databases, networks, or related systems
  • Using the website for fraudulent, deceptive, misleading, or unlawful activities
  • Distributing harmful software, malware, viruses, spyware, or malicious code
  • Interfering with the functionality, performance, security, or availability of the website
  • Providing false, inaccurate, or misleading information during transactions or account registration

Stone and Strap reserves the right to restrict, suspend, or permanently terminate access to any user who violates these terms, engages in prohibited conduct, or otherwise acts in a manner that may harm our business, customers, systems, or operations.

4. Product Information and Accuracy

While we make every reasonable effort to provide accurate, complete, and up-to-date product information, occasional errors, omissions, inaccuracies, or typographical mistakes may occur. Such inaccuracies may relate to product descriptions, pricing information, product availability, images, specifications, promotional offers, shipping details, or other information displayed on the website.

Stone and Strap reserves the right to correct errors, update information, modify content, and make adjustments without prior notice whenever necessary. In situations where an error affects an order that has already been placed, we may contact the customer to explain the issue and provide available options, including order modification, order confirmation under corrected terms, or order cancellation.

5. Orders and Acceptance

Placing an order through our website constitutes an offer to purchase products but does not guarantee acceptance of that order. All orders are subject to review, verification, approval, inventory availability, payment confirmation, and compliance with these Terms of Service. Stone and Strap reserves the right to refuse, reject, limit, or cancel any order for reasons including, but not limited to, product unavailability, pricing errors, payment issues, shipping restrictions, suspected fraud, or other operational concerns.

Once an order is successfully submitted, customers will generally receive an order confirmation notification. This notification confirms that the order has been received by our system; however, it does not necessarily indicate final acceptance or guarantee shipment. Orders remain subject to review and processing before fulfillment is completed.

6. Pricing and Payments

All prices displayed on our website are subject to change without prior notice. Although we strive to maintain accurate pricing information, occasional adjustments may occur due to supplier pricing changes, operational requirements, market conditions, or technical errors. Customers are responsible for reviewing all pricing information carefully before completing a purchase.

The final purchase amount may include product costs, applicable taxes, shipping fees, handling charges, or other costs disclosed during checkout. Customers are responsible for reviewing and accepting the total order amount before submitting payment.

Payments must be completed using approved payment methods available through the website. Failure to complete payment successfully, provide accurate payment information, or comply with payment verification requirements may result in order delays, suspension, or cancellation.

7. Intellectual Property Rights

All content available on the Stone and Strap website, including but not limited to text, images, graphics, logos, icons, product descriptions, visual designs, layouts, branding elements, software components, and other materials, is the intellectual property of Stone and Strap or its licensors and is protected by applicable copyright, trademark, intellectual property, and related laws.

Users may access website content solely for personal and lawful shopping purposes. No customer, visitor, or third party may copy, reproduce, distribute, publish, modify, transmit, display, sell, license, or otherwise use any website content without obtaining prior written permission from Stone and Strap.

8. Limitation of Liability

Stone and Strap shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of our website, products, or services. This limitation includes, without limitation, damages related to loss of data, loss of profits, loss of revenue, loss of business opportunities, interruption of business operations, or other economic losses.

Customers acknowledge that use of our website, products, and services is undertaken at their own discretion and risk. To the maximum extent permitted by law, Stone and Strap’s liability shall be limited as provided under applicable legal standards.

9. Third-Party Services

Our website may involve, integrate with, or provide access to third-party services such as payment processors, shipping providers, analytics tools, communication services, hosting platforms, and other external service providers. These third-party services operate independently and may have their own terms, conditions, and privacy practices.

Stone and Strap is not responsible for the availability, performance, actions, policies, content, or practices of third-party providers. Customers are encouraged to review the applicable terms and policies of any third-party service utilized during their transaction or interaction with our website.

10. Termination of Access

Stone and Strap reserves the right to suspend, restrict, limit, or terminate access to the website, services, customer accounts, or specific platform features at any time and without prior notice when necessary. Such actions may occur in response to violations of these Terms of Service, suspected fraudulent activity, security concerns, misuse of the platform, legal requirements, or other circumstances deemed appropriate by Stone and Strap.

Termination of access does not affect any rights, obligations, liabilities, or responsibilities that accrued before the termination date.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable laws. Any disputes, claims, controversies, or legal matters arising from the use of our website, products, or services shall be resolved in accordance with the relevant legal frameworks and applicable laws governing such matters.

Users agree to cooperate in good faith regarding any dispute resolution process and acknowledge that applicable laws may govern their rights and obligations under these Terms.

12. Changes to Terms

Stone and Strap reserves the right to update, revise, modify, replace, or amend these Terms of Service at any time without prior notice. Updates may be made to reflect changes in business operations, legal requirements, service offerings, industry standards, or other relevant considerations.

Revised Terms of Service will be posted on the website and become effective upon publication unless otherwise stated. Continued use of the website or Services after updated terms are posted constitutes acceptance of those revised terms.

13. PROHIBITED CONDUCT

You agree to use our Services lawfully, responsibly, and in compliance with all applicable laws and regulations. You must not:

  • Violate any applicable laws, regulations, or legal requirements
  • Infringe upon the intellectual property rights of Stone and Strap or any third party
  • Upload, transmit, distribute, or introduce harmful code, malware, viruses, or malicious software
  • Harass, threaten, abuse, intimidate, discriminate against, or otherwise mistreat other individuals
  • Engage in spamming, automated scraping, unauthorized data collection, security testing, or interference with website systems

Violation of these requirements may result in immediate suspension, restriction, investigation, or permanent termination of access to the website and Services.

14. DISCLAIMER OF WARRANTIES

All products, content, features, and Services provided through our website are offered on an “as is” and “as available” basis without representations, guarantees, or warranties of any kind, whether express or implied.

Stone and Strap does not guarantee that the website will operate without interruptions, delays, errors, or technical issues, nor do we guarantee that all content will always be accurate, complete, or available. Your use of the website and Services is entirely at your own risk and discretion.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Stone and Strap, its affiliates, partners, employees, officers, representatives, suppliers, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of our products, website, or Services.

This limitation applies regardless of the legal theory under which liability is asserted and includes damages associated with business interruption, loss of profits, loss of revenue, loss of data, loss of goodwill, or other economic losses resulting from the use or inability to use our Services.

Business Information

Business Name: Stone and Strap

Email: support@stone-and-strap.store

Business Hours: 9:00 AM – 5:00 PM

Address: 1837 Cross Point Road, Matthews, NC 28105, United States

Live Chat Support: Available 24/7