At Stone and Strap, we respect and value the privacy of every visitor, customer, and user who interacts with our website. We understand that online privacy is important, and we are committed to protecting the personal information entrusted to us.<\/p>\n\n\n\n
This Privacy Policy explains how Stone and Strap collects, uses, stores, protects, shares, and manages personal information when customers visit our website, browse our products, place orders, communicate with our support team, or otherwise interact with our services.<\/p>\n\n\n\n
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.<\/p>\n\n\n\n
This Privacy Policy should be read together with our Shipping Policy<\/a><\/strong>, Return and Refund Policy<\/a><\/strong>, Privacy Policy<\/a><\/strong>, Payment Policy<\/a><\/strong>, Terms of Service<\/a><\/strong>, and Cancellation Policy<\/a><\/strong> are available on our website.<\/p>\n\n\n\n Protecting customer information is a fundamental part of our business operations.<\/p>\n\n\n\n Stone and Strap is committed to:<\/p>\n\n\n\n \u2022 Maintaining transparency regarding information collection.<\/p>\n\n\n\n \u2022 Using customer information responsibly.<\/p>\n\n\n\n \u2022 Implementing reasonable security measures.<\/p>\n\n\n\n \u2022 Protecting customer trust.<\/p>\n\n\n\n \u2022 Complying with applicable privacy and consumer protection requirements.<\/p>\n\n\n\n We continuously review our processes and systems to improve the security and integrity of customer information.<\/p>\n\n\n\n When customers interact with Stone and Strap, certain information may be collected either directly from customers or automatically through website technologies.<\/p>\n\n\n\n The information collected may vary depending on how customers use our website and services.<\/p>\n\n\n\n Customers may voluntarily provide information including:<\/p>\n\n\n\n \u2022 Full name<\/p>\n\n\n\n \u2022 Billing address<\/p>\n\n\n\n \u2022 Shipping address<\/p>\n\n\n\n \u2022 Email address<\/p>\n\n\n\n \u2022 Telephone number<\/p>\n\n\n\n \u2022 Order details<\/p>\n\n\n\n \u2022 Customer support communications<\/p>\n\n\n\n \u2022 Account information when applicable<\/p>\n\n\n\n \u2022 Information submitted through forms<\/p>\n\n\n\n \u2022 Survey responses<\/p>\n\n\n\n \u2022 Feedback submissions<\/p>\n\n\n\n This information is generally collected when customers:<\/p>\n\n\n\n \u2022 Place an order<\/p>\n\n\n\n \u2022 Contact customer support<\/p>\n\n\n\n \u2022 Subscribe to communications<\/p>\n\n\n\n \u2022 Submit inquiries<\/p>\n\n\n\n \u2022 Participate in promotions<\/p>\n\n\n\n \u2022 Create an account if available<\/p>\n\n\n\n When purchases are made, payment information may be collected and processed through secure third-party payment providers.<\/p>\n\n\n\n Depending on the payment method selected, payment providers may collect:<\/p>\n\n\n\n \u2022 Credit card information<\/p>\n\n\n\n \u2022 Debit card information<\/p>\n\n\n\n \u2022 Billing details<\/p>\n\n\n\n \u2022 Payment verification information<\/p>\n\n\n\n Stone and Strap does not store complete payment card information on its servers.<\/p>\n\n\n\n Payment transactions are processed through secure payment gateways designed to meet industry security standards.<\/p>\n\n\n\n Customers should also review the privacy policies of payment providers used during checkout.<\/p>\n\n\n\n Additional information may be available in our Payment Policy<\/strong>.<\/p>\n\n\n\n Certain information may be collected automatically when visitors access our website.<\/p>\n\n\n\n This information may include:<\/p>\n\n\n\n \u2022 IP address<\/p>\n\n\n\n \u2022 Browser type<\/p>\n\n\n\n \u2022 Device type<\/p>\n\n\n\n \u2022 Operating system<\/p>\n\n\n\n \u2022 Website activity<\/p>\n\n\n\n \u2022 Pages viewed<\/p>\n\n\n\n \u2022 Time spent on pages<\/p>\n\n\n\n \u2022 Referral sources<\/p>\n\n\n\n \u2022 Click behavior<\/p>\n\n\n\n \u2022 Session information<\/p>\n\n\n\n \u2022 Geographic region information<\/p>\n\n\n\n \u2022 Website performance data<\/p>\n\n\n\n This information helps us improve website functionality, security, performance, and user experience.<\/p>\n\n\n\n Stone and Strap may use cookies and similar technologies to improve website functionality and customer experience.<\/p>\n\n\n\n Cookies are small files stored on a visitor’s device that help websites remember preferences and activity.<\/p>\n\n\n\n Cookies may be used for:<\/p>\n\n\n\n \u2022 Website functionality<\/p>\n\n\n\n \u2022 Shopping cart operation<\/p>\n\n\n\n \u2022 User preferences<\/p>\n\n\n\n \u2022 Analytics<\/p>\n\n\n\n \u2022 Performance monitoring<\/p>\n\n\n\n \u2022 Security purposes<\/p>\n\n\n\n \u2022 Marketing activities<\/p>\n\n\n\n Customers may manage cookie preferences through their browser settings.<\/p>\n\n\n\n Disabling certain cookies may affect website functionality and user experience.<\/p>\n\n\n\n Customers can learn more through our Cookie Policy<\/strong> when available.<\/p>\n\n\n\n The information we collect may be used for legitimate business purposes, including:<\/p>\n\n\n\n \u2022 Processing orders<\/p>\n\n\n\n \u2022 Fulfilling purchases<\/p>\n\n\n\n \u2022 Delivering products<\/p>\n\n\n\n \u2022 Providing customer support<\/p>\n\n\n\n \u2022 Responding to inquiries<\/p>\n\n\n\n \u2022 Improving website performance<\/p>\n\n\n\n \u2022 Personalizing customer experiences<\/p>\n\n\n\n \u2022 Preventing fraud<\/p>\n\n\n\n \u2022 Enhancing security<\/p>\n\n\n\n \u2022 Managing promotions<\/p>\n\n\n\n \u2022 Conducting analytics<\/p>\n\n\n\n \u2022 Sending order updates<\/p>\n\n\n\n \u2022 Sending service-related communications<\/p>\n\n\n\n \u2022 Complying with legal obligations<\/p>\n\n\n\n We use collected information only when reasonably necessary to provide and improve our services.<\/p>\n\n\n\n Customer information is necessary for fulfilling purchases and managing transactions.<\/p>\n\n\n\n Information may be used to:<\/p>\n\n\n\n \u2022 Verify orders<\/p>\n\n\n\n \u2022 Process payments<\/p>\n\n\n\n \u2022 Arrange shipping<\/p>\n\n\n\n \u2022 Generate shipping labels<\/p>\n\n\n\n \u2022 Provide tracking updates<\/p>\n\n\n\n \u2022 Manage returns<\/p>\n\n\n\n \u2022 Process refunds<\/p>\n\n\n\n \u2022 Resolve delivery issues<\/p>\n\n\n\n Order fulfillment activities are also governed by our Shipping Policy<\/strong> <\/a>and Return and Refund Policy<\/a><\/strong>.<\/p>\n\n\n\n When customers contact Stone and Strap, information may be used to:<\/p>\n\n\n\n \u2022 Respond to inquiries<\/p>\n\n\n\n \u2022 Resolve issues<\/p>\n\n\n\n \u2022 Investigate claims<\/p>\n\n\n\n \u2022 Verify customer identity<\/p>\n\n\n\n \u2022 Improve service quality<\/p>\n\n\n\n Support communications may be retained for quality assurance, training, dispute resolution, fraud prevention, and operational purposes.<\/p>\n\n\n\n Customers may choose to receive promotional communications from Stone and Strap.<\/p>\n\n\n\n Marketing communications may include:<\/p>\n\n\n\n \u2022 Product announcements<\/p>\n\n\n\n \u2022 Promotional offers<\/p>\n\n\n\n \u2022 Store updates<\/p>\n\n\n\n \u2022 Special events<\/p>\n\n\n\n \u2022 Seasonal campaigns<\/p>\n\n\n\n Customers may unsubscribe from promotional emails at any time by following the instructions included in those communications.<\/p>\n\n\n\n Operational communications related to purchases may still be sent when necessary.<\/p>\n\n\n\n Protecting customers from fraud is an important part of our operations.<\/p>\n\n\n\n Information may be used to:<\/p>\n\n\n\n \u2022 Detect suspicious activity<\/p>\n\n\n\n \u2022 Prevent unauthorized transactions<\/p>\n\n\n\n \u2022 Verify identities<\/p>\n\n\n\n \u2022 Investigate fraud<\/p>\n\n\n\n \u2022 Monitor security threats<\/p>\n\n\n\n \u2022 Enforce company policies<\/p>\n\n\n\n Fraud prevention systems may automatically evaluate certain transactions for security purposes.<\/p>\n\n\n\n Stone and Strap does not sell customer personal information.<\/p>\n\n\n\n However, information may be shared with trusted third parties when necessary to operate our business.<\/p>\n\n\n\n Examples may include:<\/p>\n\n\n\n \u2022 Payment processors<\/p>\n\n\n\n \u2022 Shipping carriers<\/p>\n\n\n\n \u2022 Fraud prevention providers<\/p>\n\n\n\n \u2022 Website service providers<\/p>\n\n\n\n \u2022 Analytics providers<\/p>\n\n\n\n \u2022 Customer support platforms<\/p>\n\n\n\n \u2022 Legal advisors<\/p>\n\n\n\n \u2022 Regulatory authorities when required<\/p>\n\n\n\n Third parties receive only the information reasonably necessary to perform their services.<\/p>\n\n\n\n Certain business operations rely on third-party service providers.<\/p>\n\n\n\n These providers may assist with:<\/p>\n\n\n\n \u2022 Payment processing<\/p>\n\n\n\n \u2022 Shipping logistics<\/p>\n\n\n\n \u2022 Website hosting<\/p>\n\n\n\n \u2022 Technical support<\/p>\n\n\n\n \u2022 Email communications<\/p>\n\n\n\n \u2022 Analytics services<\/p>\n\n\n\n \u2022 Security monitoring<\/p>\n\n\n\n We take reasonable steps to work with providers that maintain appropriate security standards.<\/p>\n\n\n\n Information may be disclosed when required to:<\/p>\n\n\n\n \u2022 Comply with legal obligations<\/p>\n\n\n\n \u2022 Respond to lawful requests<\/p>\n\n\n\n \u2022 Protect company rights<\/p>\n\n\n\n \u2022 Prevent fraud<\/p>\n\n\n\n \u2022 Enforce agreements<\/p>\n\n\n\n \u2022 Protect customers<\/p>\n\n\n\n \u2022 Protect public safety<\/p>\n\n\n\n Such disclosures will be made only when reasonably necessary or legally required.<\/p>\n\n\n\n Stone and Strap retains information only for as long as necessary to:<\/p>\n\n\n\n \u2022 Fulfill business purposes<\/p>\n\n\n\n \u2022 Complete transactions<\/p>\n\n\n\n \u2022 Comply with legal obligations<\/p>\n\n\n\n \u2022 Resolve disputes<\/p>\n\n\n\n \u2022 Enforce agreements<\/p>\n\n\n\n \u2022 Maintain business records<\/p>\n\n\n\n Retention periods may vary depending on the type of information involved.<\/p>\n\n\n\n When information is no longer required, reasonable efforts may be made to securely delete or anonymize it.<\/p>\n\n\n\n We implement reasonable administrative, technical, and organizational measures designed to protect personal information.<\/p>\n\n\n\n Security measures may include:<\/p>\n\n\n\n \u2022 Secure website technologies<\/p>\n\n\n\n \u2022 Encryption technologies<\/p>\n\n\n\n \u2022 Access controls<\/p>\n\n\n\n \u2022 Monitoring systems<\/p>\n\n\n\n \u2022 Fraud prevention procedures<\/p>\n\n\n\n \u2022 Internal security practices<\/p>\n\n\n\n Although we strive to protect customer information, no system can guarantee absolute security.<\/p>\n\n\n\n Customers should also take reasonable precautions when using online services.<\/p>\n\n\n\n Depending on applicable laws and jurisdiction, customers may have certain privacy rights.<\/p>\n\n\n\n These rights may include:<\/p>\n\n\n\n \u2022 Accessing personal information<\/p>\n\n\n\n \u2022 Correcting inaccurate information<\/p>\n\n\n\n \u2022 Requesting deletion of information<\/p>\n\n\n\n \u2022 Requesting information regarding data usage<\/p>\n\n\n\n \u2022 Objecting to certain processing activities<\/p>\n\n\n\n \u2022 Withdrawing consent where applicable<\/p>\n\n\n\n Customers wishing to exercise privacy-related rights may contact our support team.<\/p>\n\n\n\n Requests may require identity verification before processing.<\/p>\n\n\n\n Stone and Strap does not knowingly collect personal information from children under the age of 13.<\/p>\n\n\n\n Our website and services are intended for general audiences and are not directed toward children.<\/p>\n\n\n\n If we become aware that personal information has been collected from a child without appropriate authorization, reasonable steps may be taken to remove such information.<\/p>\n\n\n\n Our website may contain references, integrations, or links to third-party websites.<\/p>\n\n\n\n Stone and Strap is not responsible for:<\/p>\n\n\n\n \u2022 Third-party privacy practices<\/p>\n\n\n\n \u2022 Third-party content<\/p>\n\n\n\n \u2022 Third-party policies<\/p>\n\n\n\n \u2022 Third-party security practices<\/p>\n\n\n\n Customers are encouraged to review the privacy policies of any external websites they visit.<\/p>\n\n\n\n Stone and Strap operates primarily within the United States.<\/p>\n\n\n\n Visitors accessing our website from other regions acknowledge that information may be processed and stored in accordance with applicable United States laws and business operations.<\/p>\n\n\n\n Stone and Strap reserves the right to update, modify, revise, or replace this Privacy Policy at any time.<\/p>\n\n\n\n Changes become effective immediately upon publication unless otherwise required by law.<\/p>\n\n\n\n Customers are encouraged to periodically review this Privacy Policy to remain informed regarding how information is collected, used, and protected.<\/p>\n\n\n\n Questions regarding this Privacy Policy may be directed to our customer support team using the contact information provided below.<\/p>\n\n\n\n We are committed to addressing privacy-related concerns in a professional and timely manner.<\/p>\n\n\n\n Business Name: Stone and Strap<\/p>\n\n\n\n Contact Number: +1 (704) 674-5233<\/p>\n\n\n\nOur Commitment to Privacy<\/h3>\n\n\n\n
Information We Collect<\/h3>\n\n\n\n
Personal Information You Provide<\/h3>\n\n\n\n
Payment Information<\/h3>\n\n\n\n
Automatically Collected Information<\/h3>\n\n\n\n
Cookies and Similar Technologies<\/h3>\n\n\n\n
How We Use Information<\/h3>\n\n\n\n
Order Processing and Fulfillment<\/h3>\n\n\n\n
Customer Support Communications<\/h3>\n\n\n\n
Marketing Communications<\/h3>\n\n\n\n
Fraud Prevention and Security<\/h3>\n\n\n\n
Sharing Information<\/h3>\n\n\n\n
Service Providers<\/h3>\n\n\n\n
Legal Requirements<\/h3>\n\n\n\n
Data Retention<\/h3>\n\n\n\n
Data Security<\/h3>\n\n\n\n
Customer Rights<\/h3>\n\n\n\n
Children’s Privacy<\/h3>\n\n\n\n
Third-Party Websites<\/h3>\n\n\n\n
International Visitors<\/h3>\n\n\n\n
Policy Updates<\/h3>\n\n\n\n
Contacting Us<\/h3>\n\n\n\n
Business Information<\/h3>\n\n\n\n