{"id":440,"date":"2026-05-03T12:55:01","date_gmt":"2026-05-03T12:55:01","guid":{"rendered":"https:\/\/stone-and-strap.store\/?page_id=440"},"modified":"2026-06-20T06:28:22","modified_gmt":"2026-06-20T06:28:22","slug":"payment-policy","status":"publish","type":"page","link":"https:\/\/stone-and-strap.store\/?page_id=440","title":{"rendered":"Payment Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Payment Policy<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Introduction<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">At Stone and Strap, we are committed to providing a secure, transparent, and convenient payment experience for all customers. This Payment Policy explains how payments are processed, accepted payment methods, payment verification procedures, billing requirements, security measures, refunds, chargebacks, and other payment-related matters.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By placing an order through our website, you agree to the terms outlined in this Payment Policy as well as our <strong><a href=\"https:\/\/stone-and-strap.store\/?page_id=7184\">Shipping Policy<\/a><\/strong>, <strong><a href=\"https:\/\/stone-and-strap.store\/?page_id=7186\">Return and Refund Policy<\/a><\/strong>, <strong><a href=\"https:\/\/stone-and-strap.store\/?page_id=7188\">Privacy Policy<\/a><\/strong>, <strong><a href=\"https:\/\/stone-and-strap.store\/?page_id=440\">Payment Policy<\/a><\/strong>, <strong><a href=\"https:\/\/stone-and-strap.store\/?page_id=7182\">Terms of Service<\/a><\/strong>, and <strong><a href=\"https:\/\/stone-and-strap.store\/?page_id=7201\" data-type=\"page\" data-id=\"7201\">Cancellation Policy<\/a><\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We encourage customers to carefully review this policy before making a purchase.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Accepted Payment Methods<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Stone and Strap accepts a variety of secure payment methods to make purchasing convenient and accessible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Available payment methods may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Credit Card<\/li>\n\n\n\n<li>Debit Card<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Other payment methods displayed during checkout<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Available payment methods may vary depending on customer location, device compatibility, payment provider availability, and operational requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stone and Strap reserves the right to add, remove, or modify accepted payment methods at any time without prior notice.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Payment Authorization<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">All payments are subject to authorization and verification before an order is approved for processing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When an order is submitted, the customer&#8217;s financial institution or payment provider may perform authorization checks to verify:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Payment validity<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Available funds<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Card authenticity<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Account security<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Transaction legitimacy<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Authorization does not guarantee order acceptance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders remain subject to inventory availability, fraud review procedures, and compliance checks.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Billing Information Requirements<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for providing accurate and complete billing information during checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Required billing information may include:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Full legal name<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Billing address<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Contact phone number<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Email address<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Payment information<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Postal code<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Providing incorrect billing information may result in:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Payment declines<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Processing delays<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Verification requests<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Order cancellation<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stone and Strap is not responsible for delays resulting from inaccurate customer information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Payment Security<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Protecting customer payment information is one of our highest priorities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payment transactions are processed through secure third-party payment providers that utilize industry-standard security technologies designed to protect financial information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Security measures may include:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Encryption technologies<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Fraud monitoring systems<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Secure payment gateways<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Verification protocols<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Transaction screening procedures<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stone and Strap does not store complete payment card details on its servers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are encouraged to use secure internet connections when completing transactions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Currency<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Unless otherwise stated, all prices displayed on the Stone and Strap website are listed in United States Dollars (USD).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers purchasing from outside the United States may be subject to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Currency conversion fees<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Foreign transaction fees<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Banking fees<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Payment provider charges<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Such fees are determined by financial institutions and are not controlled by Stone and Strap.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Pricing Accuracy<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We make every reasonable effort to ensure pricing information is accurate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, pricing errors may occasionally occur due to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Technical issues<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 System errors<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Human error<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Inventory synchronization problems<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Third-party integration issues<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stone and Strap reserves the right to correct pricing errors at any time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a pricing error affects an order, customers may be notified and offered available options, including order cancellation and refund where appropriate.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Taxes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Applicable sales taxes may be calculated during checkout according to applicable laws and regulations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The amount of tax charged may vary based on:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Customer location<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Shipping destination<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Product category<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Regulatory requirements<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for any applicable taxes associated with their purchases.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fraud Prevention Measures<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To protect customers and maintain secure transactions, Stone and Strap utilizes fraud prevention procedures.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders may be reviewed when indicators suggest elevated risk.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fraud review procedures may include:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Address verification<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Payment verification<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Identity confirmation<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Manual order review<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Additional documentation requests<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders flagged for review may experience processing delays.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stone and Strap reserves the right to cancel transactions that cannot be verified or appear fraudulent.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Order Verification<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In certain situations, customers may be contacted to verify order details before processing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Verification requests may involve confirmation of:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Billing information<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Shipping information<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Payment authorization<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Customer identity<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Failure to complete verification requests may result in order cancellation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Payment Declines<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A transaction may be declined for various reasons, including:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Insufficient funds<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Incorrect payment information<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Expired cards<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Fraud prevention restrictions<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Bank limitations<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Payment provider issues<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Security concerns<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers experiencing payment declines should contact their financial institution or payment provider for assistance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stone and Strap does not control bank authorization decisions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Order Confirmation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once payment authorization is successfully completed and an order is accepted, customers will receive an order confirmation email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Order confirmation typically includes:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Order number<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Purchased products<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Billing information summary<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Shipping information summary<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Order status information<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Receipt of an order confirmation does not guarantee immediate shipment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping procedures are governed by our <strong><a href=\"https:\/\/stone-and-strap.store\/?page_id=7184\" data-type=\"page\" data-id=\"7184\">Shipping Policy<\/a><\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Refund Payments<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Approved refunds are generally issued to the original payment method used during checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refund processing times may vary depending on:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Payment provider<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Banking institution<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Credit card issuer<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Transaction method<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds are typically processed within 3\u20135 business days following approval.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additional processing time may be required by financial institutions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers should review our <strong><a href=\"https:\/\/stone-and-strap.store\/?page_id=7186\" data-type=\"page\" data-id=\"7186\">Return and Refund Policy<\/a><\/strong> for complete refund eligibility requirements.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Chargebacks and Payment Disputes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are encouraged to contact Stone and Strap before initiating a chargeback or payment dispute.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most concerns can be resolved more efficiently through direct communication.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When a chargeback is initiated, Stone and Strap may provide supporting documentation including:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Order records<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Payment records<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Tracking information<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Delivery confirmations<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Customer communications<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Fraud review results<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Abuse of chargeback procedures may result in account restrictions and additional order review requirements.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Promotional Discounts and Coupons<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Stone and Strap may occasionally provide:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Discount codes<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Promotional offers<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Coupon campaigns<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Seasonal discounts<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Limited-time promotions<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Promotional offers may be subject to specific eligibility requirements and limitations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Promotions:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Cannot be exchanged for cash<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 May expire without notice<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 May be limited to specific products<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 May not be combined with other offers<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stone and Strap reserves the right to modify or discontinue promotions at any time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Subscription and Recurring Payments<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If subscription services or recurring billing features become available in the future, additional terms may apply.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers will be informed of applicable recurring billing conditions before enrollment.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Third-Party Payment Providers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Stone and Strap may utilize third-party payment service providers to process transactions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These providers may maintain their own:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Terms of service<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Privacy policies<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Security practices<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Transaction procedures<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are encouraged to review applicable third-party policies when using payment services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Limitation of Liability<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Stone and Strap shall not be responsible for losses resulting from:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Bank errors<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Payment provider interruptions<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Unauthorized account access caused by customer negligence<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Third-party service outages<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Technical disruptions beyond our control<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for safeguarding account credentials and payment information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Policy Updates<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Stone and Strap reserves the right to update, modify, revise, or replace this Payment Policy at any time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Updates become effective upon publication on our website unless otherwise required by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are encouraged to review this policy periodically.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Business Information<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Business Name: Stone and Strap<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact Number: +1 (704) 674-5233<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Support Email: <a href=\"mailto:support@stone-and-strap.store\">support@stone-and-strap.store<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Business Hours: 9:00 AM \u2013 5:00 PM<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Live Chat Support: Available 24\/7<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Business Address: <a href=\"https:\/\/maps.app.goo.gl\/pqB2nRyDd4cFxBZ48\">1837 Cross Point Road Matthews, NC 28105 United States<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Payment Policy Introduction At Stone and Strap, we are committed to providing a secure, transparent, and convenient payment experience for<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-440","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=\/wp\/v2\/pages\/440","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=440"}],"version-history":[{"count":4,"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=\/wp\/v2\/pages\/440\/revisions"}],"predecessor-version":[{"id":7223,"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=\/wp\/v2\/pages\/440\/revisions\/7223"}],"wp:attachment":[{"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}