{"id":41,"date":"2026-05-01T16:15:59","date_gmt":"2026-05-01T16:15:59","guid":{"rendered":"https:\/\/stone-and-strap.store\/?page_id=41"},"modified":"2026-05-03T04:19:47","modified_gmt":"2026-05-03T04:19:47","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/stone-and-strap.store\/?page_id=41","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"41\" class=\"elementor elementor-41\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4d5b72 e-con-full e-flex e-con e-parent\" data-id=\"b4d5b72\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4110a87 text-center wd-el-page-heading elementor-widget elementor-widget-wd_page_heading\" data-id=\"4110a87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_page_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"entry-title title\">Shipping Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d8d4d4 elementor-widget elementor-widget-heading\" data-id=\"0d8d4d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Delivery Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e88206e elementor-widget elementor-widget-wd_text_block\" data-id=\"e88206e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Thank you for choosing <strong data-start=\"167\" data-end=\"187\">Stone and Strap<\/strong>. We are committed to delivering your order safely and within the expected timeframes. Please review the details below to understand how our shipping process works.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88decd1 elementor-widget elementor-widget-heading\" data-id=\"88decd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Processing &amp; Delivery Schedule<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-973e873 elementor-widget elementor-widget-wd_text_block\" data-id=\"973e873\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p data-start=\"395\" data-end=\"581\"><strong data-start=\"395\" data-end=\"421\">Order Processing Time:<\/strong><br data-start=\"421\" data-end=\"424\" \/>Orders are processed within <strong data-start=\"452\" data-end=\"492\">0\u20132 business days (Monday to Friday)<\/strong>. Orders placed on weekends or public holidays will be processed on the next working day.<\/p><p data-start=\"583\" data-end=\"706\"><strong data-start=\"583\" data-end=\"606\">Daily Cut-Off Time:<\/strong><br data-start=\"606\" data-end=\"609\" \/>Orders placed before <strong data-start=\"630\" data-end=\"658\">4:00 PM EST (GMT -05:00)<\/strong> are usually processed on the same business day.<\/p><p data-start=\"708\" data-end=\"820\"><strong data-start=\"708\" data-end=\"726\">Shipping Time:<\/strong><br data-start=\"726\" data-end=\"729\" \/>After dispatch, standard delivery typically takes <strong data-start=\"779\" data-end=\"819\">2\u20134 business days (Monday to Friday)<\/strong>.<\/p><p data-start=\"822\" data-end=\"1053\"><strong data-start=\"822\" data-end=\"850\">Estimated Delivery Time:<\/strong><br data-start=\"850\" data-end=\"853\" \/>From order confirmation to final delivery, the total estimated timeframe is <strong data-start=\"929\" data-end=\"950\">2\u20136 business days<\/strong>. Please note that delays may occur due to weather conditions, carrier issues, or high seasonal demand.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7f1d19 elementor-widget elementor-widget-heading\" data-id=\"d7f1d19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Shipping Details<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-345cad1 elementor-widget elementor-widget-wd_text_block\" data-id=\"345cad1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p data-start=\"1083\" data-end=\"1271\"><strong data-start=\"1083\" data-end=\"1103\">Shipping Method:<\/strong> Standard U.S. Shipping<br data-start=\"1126\" data-end=\"1129\" \/><strong data-start=\"1129\" data-end=\"1147\">Shipping Cost:<\/strong> Free shipping on all orders within the United States<br data-start=\"1200\" data-end=\"1203\" \/><strong data-start=\"1203\" data-end=\"1221\">Delivery Area:<\/strong> We currently ship only within the United States<\/p><p data-start=\"1273\" data-end=\"1386\"><strong data-start=\"1273\" data-end=\"1286\">Carriers:<\/strong> We work with trusted shipping partners such as USPS, UPS, DHL, and OSM to ensure reliable delivery.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fbace0 elementor-widget elementor-widget-heading\" data-id=\"1fbace0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Order Tracking &amp; Changes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4cab47 elementor-widget elementor-widget-wd_text_block\" data-id=\"d4cab47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p data-start=\"1424\" data-end=\"1624\"><strong data-start=\"1424\" data-end=\"1445\">Tracking Updates:<\/strong><br data-start=\"1445\" data-end=\"1448\" \/>Once your order has been shipped, you will receive an email with your tracking number. Please allow <strong data-start=\"1548\" data-end=\"1563\">24\u201348 hours<\/strong> for tracking details to become active in the carrier system.<\/p><p data-start=\"1626\" data-end=\"1934\"><strong data-start=\"1626\" data-end=\"1660\">Order Changes &amp; Cancellations:<\/strong><br data-start=\"1660\" data-end=\"1663\" \/>If you need to modify or cancel your order, contact us as soon as possible at support@stoneandstrap.com. We will try to assist before the order is shipped. After dispatch, changes are no longer possible. Approved cancellations will follow our Return &amp; Refund Policy.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6da00c7 elementor-widget elementor-widget-heading\" data-id=\"6da00c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Delivery Issues<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2c96a6 elementor-widget elementor-widget-wd_text_block\" data-id=\"d2c96a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p data-start=\"1963\" data-end=\"2318\"><strong data-start=\"1963\" data-end=\"1994\">Incorrect Shipping Address:<\/strong><br data-start=\"1994\" data-end=\"1997\">Please double-check your shipping details at checkout. <strong data-start=\"2052\" data-end=\"2072\">Stone and Strap<\/strong>&nbsp;is not responsible for deliveries made to incorrect or incomplete addresses. If a package must be reshipped due to an address error, additional charges may apply. If you notice a mistake, contact us immediately at <span style=\"font-family: Lato, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\"> <\/span><span style=\"font-family: Lato, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; text-decoration: underline; color: rgb(0, 0, 255);\"><a href=\"mailto:support@stone-and-strap.store\" rel=\"noopener\" data-start=\"4339\" data-end=\"4365\" style=\"font-size: 14px; color: rgb(0, 0, 255);\">support@stone-and-strap.store<\/a><\/span><\/p><p data-start=\"2320\" data-end=\"2529\"><strong data-start=\"2320\" data-end=\"2350\">Delayed or Missing Orders:<\/strong><br data-start=\"2350\" data-end=\"2353\">If your order does not arrive within the estimated timeframe, please reach out to our support team. We will work with the carrier to locate your shipment and resolve the issue.<\/p><p data-start=\"2531\" data-end=\"2780\"><strong data-start=\"2531\" data-end=\"2554\">Damaged Deliveries:<\/strong><br data-start=\"2554\" data-end=\"2557\">If your package arrives damaged, you may refuse the delivery if possible. Otherwise, contact us at <span style=\"font-family: Lato, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\"> <\/span><span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; font-family: Lato, Arial, Helvetica, sans-serif; font-size: 14px; text-decoration: underline; color: rgb(0, 0, 255);\"><a href=\"mailto:support@stone-and-strap.store\" rel=\"noopener\" data-start=\"4339\" data-end=\"4365\" style=\"text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 14px; color: rgb(0, 0, 255);\">support@stone-and-strap.store<\/a><\/span> with clear photos of the damage so we can assist you according to our Return &amp; Refund Policy.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-919e114 elementor-widget elementor-widget-heading\" data-id=\"919e114\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Taxes &amp; Summary<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f84fec elementor-widget elementor-widget-wd_text_block\" data-id=\"5f84fec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p data-start=\"2809\" data-end=\"2930\"><strong data-start=\"2809\" data-end=\"2824\">Tax Policy:<\/strong><br data-start=\"2824\" data-end=\"2827\" \/>All applicable sales taxes are already included in product prices, in accordance with U.S. regulations.<\/p><p data-start=\"2932\" data-end=\"2963\">\u00a0<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d483727 elementor-widget elementor-widget-heading\" data-id=\"d483727\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Shipping Timeline Overview:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c4b0e2 elementor-widget elementor-widget-wd_text_block\" data-id=\"7c4b0e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<ul><li data-start=\"2965\" data-end=\"2999\"><strong data-start=\"2967\" data-end=\"2985\">Order Cut-Off:<\/strong> 4:00 PM EST<\/li><li data-start=\"3000\" data-end=\"3042\"><strong data-start=\"3002\" data-end=\"3022\">Processing Time:<\/strong> 0\u20132 business days<\/li><li data-start=\"3043\" data-end=\"3083\"><strong data-start=\"3045\" data-end=\"3063\">Shipping Time:<\/strong> 2\u20134 business days<\/li><li data-start=\"3084\" data-end=\"3130\"><strong data-start=\"3086\" data-end=\"3110\">Total Delivery Time:<\/strong> 2\u20136 business days<\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0962855 elementor-widget elementor-widget-heading\" data-id=\"0962855\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Business Info:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7577b57 elementor-widget elementor-widget-wd_text_block\" data-id=\"7577b57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p data-start=\"4290\" data-end=\"4545\"><strong data-start=\"4290\" data-end=\"4308\">Business Name:<\/strong> Stone and Strap<br data-start=\"4325\" data-end=\"4328\" \/><strong data-start=\"4328\" data-end=\"4338\">Email:<\/strong> <span style=\"text-decoration: underline; color: #0000ff;\"><a class=\"decorated-link cursor-pointer\" style=\"color: #0000ff; text-decoration: underline;\" href=\"mailto:support@stone-and-strap.store\" rel=\"noopener\" data-start=\"4339\" data-end=\"4365\">support@stone-and-strap.store<\/a><\/span><br data-start=\"4365\" data-end=\"4368\" \/><strong data-start=\"4399\" data-end=\"4418\">Business Hours:<\/strong> 9:00 AM \u2013 5:00 PM<br data-start=\"4436\" data-end=\"4439\" \/><strong data-start=\"4439\" data-end=\"4451\">Address:<\/strong><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/maps.app.goo.gl\/Un3kNmykqi8ksjkd7\">1837 Cross Point Road, Matthews 28105, United States<\/a><\/span><\/span><br \/><strong data-start=\"4506\" data-end=\"4528\">Live Chat Support:<\/strong> Available 24\/7<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Shipping &amp; Delivery Policy Thank you for choosing Stone and Strap. We are committed to delivering your order<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-41","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=\/wp\/v2\/pages\/41","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=41"}],"version-history":[{"count":5,"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=\/wp\/v2\/pages\/41\/revisions"}],"predecessor-version":[{"id":428,"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=\/wp\/v2\/pages\/41\/revisions\/428"}],"wp:attachment":[{"href":"https:\/\/stone-and-strap.store\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=41"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}